.page-faq {
  padding-block: 0 72px;
}

/* ── 首屏：错位图文 ── */
.page-faq .faq-hero {
  display: grid;
  gap: 26px;
  padding-block: 14px 30px;
}

.page-faq .faq-hero__text .kicker {
  display: inline-block;
  margin: 0 0 14px;
}

.page-faq .faq-hero h1 {
  margin: 0 0 14px;
  font-size: clamp(30px, 7.4vw, 44px);
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: var(--text);
}

.page-faq .faq-hero .lede {
  margin: 0;
  max-width: 48ch;
  font-size: 17px;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-hero__facts {
  display: flex;
  flex-wrap: wrap;
  gap: 12px 24px;
  margin: 26px 0 0;
  padding: 0;
  list-style: none;
  font-size: 13px;
  color: var(--muted);
}

.page-faq .faq-hero__facts .num {
  margin-right: 6px;
  font-family: var(--font-mono);
  font-size: 20px;
  font-weight: 500;
  color: var(--amber);
}

.page-faq .faq-hero__media {
  position: relative;
  margin: 0;
  border: 1px solid var(--line);
  border-radius: var(--r-lg);
  overflow: hidden;
  background: var(--panel);
}

.page-faq .faq-hero__media img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .faq-hero__cap {
  position: absolute;
  left: 10px;
  right: 10px;
  bottom: 10px;
  margin: 0;
  padding: 8px 12px;
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  background: rgba(10, 23, 48, 0.84);
  font-size: 12px;
  line-height: 1.5;
  color: var(--muted);
}

/* ── 两栏骨架 ── */
.page-faq .faq-layout {
  display: grid;
  gap: 28px;
  padding-top: 20px;
}

.page-faq .faq-aside {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.page-faq .faq-aside__title {
  margin: 0;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--muted);
}

.page-faq .faq-index {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 4px;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-index__item {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: baseline;
  gap: 8px;
  padding: 8px 14px;
  border: 1px solid var(--line);
  border-radius: 999px;
  font-size: 14px;
  white-space: nowrap;
  color: var(--muted);
  text-decoration: none;
  transition: color 0.2s var(--ease), background-color 0.2s var(--ease), border-color 0.2s var(--ease);
}

.page-faq .faq-index__item:hover,
.page-faq .faq-index__item:focus-visible {
  color: var(--text);
  background: rgba(47, 224, 206, 0.08);
}

.page-faq .faq-index__item.is-current {
  color: var(--amber-soft);
  border-color: var(--amber);
  background: rgba(242, 179, 61, 0.1);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--amber);
}

.page-faq .faq-jump {
  display: block;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  background: linear-gradient(140deg, rgba(242, 179, 61, 0.14), rgba(18, 35, 63, 0.92) 62%);
  text-decoration: none;
  transition: border-color 0.2s var(--ease), transform 0.2s var(--ease);
}

.page-faq .faq-jump:hover {
  border-color: var(--amber);
}

.page-faq .faq-jump__label {
  display: block;
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}

.page-faq .faq-jump__hint {
  display: block;
  margin-top: 4px;
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--muted);
}

/* ── 分组与问答 ── */
.page-faq .faq-group {
  margin-bottom: 38px;
  scroll-margin-top: 26px;
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group__head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-group__num {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--amber);
}

.page-faq .faq-group__title {
  margin: 0;
  font-size: clamp(20px, 4.4vw, 24px);
  font-weight: 700;
  line-height: 1.3;
  color: var(--text);
}

.page-faq .faq-group__note {
  margin: 12px 0 6px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--muted);
}

.page-faq .qa {
  position: relative;
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .qa__q {
  position: relative;
  display: block;
  padding: 16px 46px 16px 14px;
  cursor: pointer;
  list-style: none;
  transition: color 0.2s var(--ease);
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q::marker {
  content: "";
}

.page-faq .qa__q:hover {
  color: var(--amber-soft);
}

.page-faq .qa__q:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
}

.page-faq .qa__q-text {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  line-height: 1.55;
  color: inherit;
}

.page-faq .qa__q::after {
  content: "";
  position: absolute;
  right: 18px;
  top: 24px;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--muted);
  border-bottom: 2px solid var(--muted);
  transform: rotate(45deg);
  transition: transform 0.25s var(--ease), border-color 0.2s var(--ease);
}

.page-faq .qa[open] .qa__q::after {
  transform: rotate(-135deg);
  border-color: var(--amber);
}

.page-faq .qa[open]::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  bottom: 12px;
  width: 2px;
  border-radius: 2px;
  background: var(--cyan);
}

.page-faq .qa[open] {
  background: linear-gradient(90deg, rgba(47, 224, 206, 0.07), rgba(47, 224, 206, 0) 58%);
}

.page-faq .qa__a {
  padding: 0 30px 20px 16px;
  font-size: 15px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .qa__a p {
  margin: 0 0 10px;
}

.page-faq .qa__a p:last-child {
  margin-bottom: 0;
}

.page-faq .qa__a strong {
  color: var(--text);
  font-weight: 600;
}

/* ── 编号格式示意 ── */
.page-faq .code-hint {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin: 14px 0 0;
  padding: 12px 14px;
  border: 1px dashed var(--line);
  border-radius: var(--r-sm);
  background: rgba(18, 35, 63, 0.6);
  font-size: 13px;
  color: var(--muted);
}

.page-faq .code-hint .mono {
  font-family: var(--font-mono);
  font-size: 14px;
  letter-spacing: 0.06em;
  color: var(--cyan);
}

/* ── 四色等待条 ── */
.page-faq .wait-bar {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin: 16px 0 0;
}

.page-faq .wait-bar__seg {
  padding: 10px 12px;
  border: 1px solid transparent;
  border-radius: var(--r-sm);
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 500;
  line-height: 1.4;
}

.page-faq .wait-bar__seg small {
  display: block;
  margin-top: 2px;
  font-family: var(--font-sans);
  font-size: 12px;
  font-weight: 400;
  opacity: 0.82;
}

.page-faq .wait-bar__seg--live {
  background: rgba(78, 216, 160, 0.14);
  border-color: rgba(78, 216, 160, 0.45);
  color: #8FE9C2;
}

.page-faq .wait-bar__seg--m3 {
  background: rgba(47, 224, 206, 0.12);
  border-color: rgba(47, 224, 206, 0.42);
  color: #8FE6DD;
}

.page-faq .wait-bar__seg--m5 {
  background: rgba(242, 179, 61, 0.14);
  border-color: rgba(242, 179, 61, 0.45);
  color: #F6D48F;
}

.page-faq .wait-bar__seg--m10 {
  background: rgba(255, 122, 69, 0.14);
  border-color: rgba(255, 122, 69, 0.45);
  color: #FFB79E;
}

/* ── 对照插图 ── */
.page-faq .faq-figure {
  margin: 16px 0 18px;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 2 / 1;
  object-fit: cover;
  border: 1px solid var(--line);
  border-radius: var(--r-md);
}

.page-faq .faq-figure figcaption {
  margin-top: 8px;
  font-size: 12px;
  color: var(--muted);
}

/* ── 客服卡片 ── */
.page-faq .support-card {
  margin-top: 18px;
  padding: 24px 20px;
  border: 1px solid rgba(242, 179, 61, 0.4);
  border-radius: var(--r-lg);
  background: linear-gradient(155deg, rgba(242, 179, 61, 0.16), rgba(18, 35, 63, 0.95) 56%);
}

.page-faq .support-card__icon {
  display: block;
  color: var(--amber);
}

.page-faq .support-card__title {
  margin: 14px 0 10px;
  font-size: 20px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--text);
}

.page-faq .support-card__text {
  margin: 0;
  max-width: 62ch;
  font-size: 15px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .support-card__list {
  display: grid;
  gap: 14px;
  margin: 22px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .support-card__row {
  display: grid;
  gap: 4px;
  padding-top: 14px;
  border-top: 1px solid rgba(37, 64, 107, 0.7);
}

.page-faq .support-card__k {
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--amber);
}

.page-faq .support-card__v {
  font-size: 15px;
  line-height: 1.7;
  color: var(--text);
  overflow-wrap: anywhere;
}

.page-faq .support-card__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 24px;
}

/* ── 平板与桌面 ── */
@media (min-width: 640px) {
  .page-faq .wait-bar {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .support-card__row {
    grid-template-columns: 104px minmax(0, 1fr);
    gap: 18px;
    align-items: baseline;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    grid-template-columns: 1.05fr 0.95fr;
    align-items: center;
    gap: 44px;
    padding-block: 24px 42px;
  }

  .page-faq .faq-layout {
    grid-template-columns: 244px minmax(0, 1fr);
    gap: 46px;
    padding-top: 26px;
  }

  .page-faq .faq-aside {
    position: sticky;
    top: 22px;
    align-self: start;
  }

  .page-faq .faq-index {
    flex-direction: column;
    overflow: visible;
    gap: 2px;
    padding-bottom: 0;
  }

  .page-faq .faq-index__item {
    flex: 0 0 auto;
    justify-content: flex-start;
    padding: 8px 12px 8px 10px;
    border: 1px solid transparent;
    border-left: 2px solid transparent;
    border-radius: 0 var(--r-sm) var(--r-sm) 0;
    white-space: normal;
  }

  .page-faq .faq-index__item.is-current {
    border-color: transparent;
    border-left-color: var(--amber);
    background: linear-gradient(90deg, rgba(242, 179, 61, 0.16), rgba(242, 179, 61, 0));
  }

  .page-faq .qa__q {
    padding: 18px 50px 18px 18px;
  }

  .page-faq .qa__a {
    padding: 0 50px 24px 18px;
  }

  .page-faq .support-card {
    padding: 32px 36px;
  }

  .page-faq .faq-group {
    margin-bottom: 46px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa__q::after,
  .page-faq .faq-index__item,
  .page-faq .faq-jump {
    transition: none;
  }
}